Finding the right apartment should be simple and stress-free. Below are answers to some of the most common questions about our community, amenities, and leasing process. If you don't see what you're looking for, our leasing team is happy to help.

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Contact us today to learn more, schedule a tour, or start your application.

General Community Information

Enclave is located at 4343 Renaissance Drive, San Jose, CA 95134, in a neighborhood near a variety of restaurants.

Residents at Enclave enjoy amenities like two pools and spas, a fitness center, tennis courts, BBQ/picnic areas, and access to nearby parks and public transportation.

Enclave offers luxury studio, one, and two-bedroom apartment floor plans with updated kitchens and baths, expansive living spaces, oversized windows, and spacious closets.

Leasing & Applications

Enclave evaluates applications based on income, credit history, debt-to-income ratio, rental history, and background screening rather than a fixed credit score.
Applicants must provide a valid government-issued ID, complete income verification, and submit required identity and rental history details.
Enclave offers flexible lease terms ranging from 3 to 15 months. Subject to availability and change.
Prospective residents can join the waitlist online and track their position through the RentCafe app.
Enclave recommends applying as soon as possible due to demand and limited availability.

Living Experience

Enclave enforces designated quiet hours and encourages residents to be mindful of noise levels to maintain a peaceful environment.
Recycling bins are located in the garage near the elevator, and residents are expected to dispose of trash properly to maintain cleanliness.

Maintenance & Requests

Residents can submit maintenance requests via the resident portal, phone, email, or in person.

Maintenance staff may enter the apartment to complete work orders if prior permission has been granted.
Residents should call the leasing office directly for immediate assistance with urgent issues.

Parking & Transportation

Enclave offers covered parking with assigned spaces and EV charging options, with parking included in rent. Residents must display valid permits, park in assigned spaces, and follow all community parking guidelines.
Management may tag vehicles and authorize towing after proper notice if violations occur.
Residents should report the vehicle details and their assigned space information to the leasing office.
Visitors are not allowed in garage spaces and must park in designated exterior areas without storing vehicles onsite.

Utilities & Payments

Rent payments are made through the resident portal via the Bilt payment system.
Residents typically pay utilities such as electricity, water, gas, and other services, depending on unit type and program.

Move-In & Move-Out

Residents must sign their lease, complete all move-in requirements, and fulfill onboarding steps before receiving keys.
Final statements are issued within 5–7 business days after move-out and include any applicable charges or refunds.
Residents must provide a written 30-day notice prior to moving out.
The lease converts to a month-to-month agreement with adjusted terms if no renewal is selected.
Residents must provide notice and either pay a termination amount or remain responsible for rent until the unit is re-leased.

Pets

Enclave's pet policy allows up to two pets per household, including cats and dogs, with no weight limit.

The community is pet-friendly with some restrictions and fees. The following breeds are generally prohibited:

  • Akita
  • American Staffordshire Terrier/Bull Terrier (aka Pit Bull)
  • Presa Canario
  • Chow Chow
  • Doberman Pinscher
  • German Shepherd
  • Great Dane
  • All Husky & Malamute breeds
  • Rottweiler
  • Wolf/Restricted breed mix

Service animals are generally exempt regardless of breed. Management must approve all animals. Lease holders and applicable occupants are required to complete a Pet Screening Profile.

Amenities & Lifestyle

Enclave has two pool areas, including a main pool, a secondary pool, and spa areas.
Residents can use Parcel Pending lockers for secure deliveries after registering for the service.

Tours & Visiting

Prospects can schedule escorted tours through an online system.

Policies & Compliance

Residents must maintain renter’s insurance with at least $300,000 in liability coverage and list the community as an interested party.
Messages may be received by a third-party service, and residents can opt out by replying “STOP.”
Unpaid balances may be escalated to legal action if not resolved by the specified deadline.
Residents must submit detailed complaints, and management may request supporting documentation like video evidence.